What EA said
Sims Direct Communications posted a detailed update on save issues and the long running corruption reports. With a new roadmap, an expansion, and several kits on deck, they acknowledged that core stability needs attention before more content lands.
For Rent status at a glance
- 29 community reported For Rent issues have been fixed
- 37 remain tracked, with 26 under active investigation
- 11 cases are blocked until players submit more info
- 2 issues are directly tied to save corruption
- Disappearing lots in saves with many rentals has a partial fix identified
- A PlayStation 4 widescreen load issue is also tracked
How EA groups save problems
EA outlined three severity levels across the full game, not only For Rent:
- Game will not launch
- EA says they have zero confirmed reports at this time
- Game launches but the save will not load
- Unable to load lots after the August 19 update, 104 votes, EA wants mod free saves for reproduction
- Endless loading when using Gallery lots, 81 votes
- Load error 800 81, 44 votes, not yet reproduced, EA requests affected saves
- Game and save load, but content inside the save is broken
- Neighboring builds missing, 98 votes
- Builds or lots disappearing, 85 votes
- Floating furniture tied to missing builds, 14 votes
EA notes some of these are not unique to For Rent, but that pack may still be involved, so they are investigating from both angles.
How they test before release
EA listed compliance checks across platforms, multiple layers of quality verification, and internal plus external playtesting with a paid group of experienced simmers. They also pointed out that reproducing every combination of packs, devices, and play styles is not realistic, which is why player save submissions after launch are important.
How mods and CC factor in
EA does not test against mods prior to release. They do share tuning files on Discord to help modders update quickly. Players were reminded to disable mods before patching because some can alter save structures and cause unintended results, especially right after an update.
Why this communication matters
This is the kind of transparency many players have been asking for. Knowing what is tracked, what has a partial fix, and where EA needs files helps the community understand progress. The next step is shipping concrete fixes before more content drops, or risk further eroding trust.
What you can do right now
- Back up your saves to a safe location outside The Sims 4 folder
- If you hit an issue, submit your save through the EA channels listed in the Sims Direct post
- Test without mods if possible, then report both results
- Avoid heavy Gallery usage until endless load items are resolved
- Watch Sims Direct for specific case numbers and calls for files
Want a quick link to patch notes, live issue trackers, and save safety guides in one place? Visit Sims4Life.gg
Source: Pixelade
Frequently asked questions
What has a partial fix today
Disappearing lots in large rental saves has a partial fix identified, but EA will not mark it fully resolved until it is verified across cases.
Is load error 800 81 fixed
Not yet. EA says they cannot reproduce it and needs impacted saves to diagnose.
Are the problems only on PC
No. One tracked case is a PlayStation 4 widescreen load issue, and EA says platform and device variance complicate both bugs and testing.
Do I need to remove mods
For reporting, yes. Reproduce issues on a clean, mod free setup if you can, then submit that save. You can keep a separate modded copy for your own use. Always back up first.
Will fixes land before the next content drop
EA did not give dates in this post. The community is urging hotfixes prior to the next expansion and kits to avoid compounding issues.
